Thank you for choosing TECH STORE. Our website, https://www.techstore.net.pk/, is owned and operated by TECH STORE. The terms “we,” “us,” and “our” refer to TECH STORE. By using our website and purchasing products or services, you agree to comply with these Terms and Conditions. Please read them carefully, as they govern your use of our website and define the relationship between you and TECH STORE.
These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, merchants, and contributors of content. By accessing or using our website, you accept these Terms and Conditions in full.
We reserve the right to modify, update, or amend these Terms and Conditions at any time without prior notice. Each time you place an order with us, you agree to the latest version of the Terms and Conditions.
1. About Us
TECH STORE is a registered business in Lahore, Pakistan. Our mission is to deliver high-quality products and services to our valued customers.
Our customer support team is always ready to assist with inquiries related to orders, shipping, warranties, or general support.
2. Eligibility to Use Our Website
By using our website, you confirm that:
You are at least 18 years old, or you have the legal capacity to agree to these Terms and Conditions.
You will not use the website for any unlawful or prohibited purposes.
We reserve the right to deny access to the website if you violate these terms or applicable laws.
3. Placing an Order
When placing an order on our website, you agree to provide accurate, up-to-date, and complete information. Any discrepancies in your details may lead to delays or order cancellations.
Order Acceptance
Your order placement triggers a confirmation email or SMS. However, this does not indicate acceptance of your order. We reserve the right to cancel or refuse an order due to the following reasons:
The product is out of stock.
Delivery is not possible to your location.
Errors in pricing or product descriptions.
Circumstances beyond our control (e.g., natural disasters or system failures).
If an order is canceled, we will promptly notify you and refund any payments made.
4. Payment Terms
We accept various payment methods, including debit/credit cards and secure payment gateways. All payments are processed securely through authorized third-party providers. TECH STORE does not store credit or debit card details.
In case of payment issues, please contact us immediately to resolve the matter.
5. Shipping Policy
We aim to deliver your order within 3-5 working days of placement. Delivery times may vary based on product availability, location, and courier delays.
Delivery Partners
We work with trusted delivery partners, including Leopards Courier and M&P..
Delivery Charges
Delivery charges depend on product type, order size, and location. Applicable charges are displayed during checkout.
Delivery Issues
If there are issues such as delays, misplaced orders, or incorrect refusals, contact us at support@techstore.net.pk or via WhatsApp at 0310-4044937 with your order details for resolution.
6. Warranties & Return Policy
For warranty and return details, please refer to our Warranties and Returns Policy. If your product qualifies for a return or warranty claim, contact us for guidance.
7. Cancellation Policy
Orders can only be canceled within 24 hours of placement. After this period, the order moves to processing and may no longer be eligible for cancellation.
If the order status is ‘Order Placed’, you can cancel it directly via your account.
For orders beyond this status, contact us at support@techstore.net.pk or WhatsApp 0310-4044937 for assistance.
8. Refund Policy
Refunds are provided under the following circumstances:
Order Cancellation: You may cancel the order before it is shipped. Refunds will be processed if the cancellation is within the allowable time frame.
Refunds are processed back to the original payment method. Please allow 7-10 working days for the process to complete.
9. Intellectual Property
All content, images, text, and design elements on the TECH STORE website are owned or licensed by TECH STORE. Unauthorized use, reproduction, or distribution of any content is strictly prohibited without prior written consent.
10. Limitation of Liability
While we strive to provide accurate information and seamless service, TECH STORE will not be liable for:
Errors, inaccuracies, or omissions on our website.
Delays or failures caused by unforeseen events, such as natural disasters or technical disruptions.
Indirect, incidental, or consequential damages arising from product or service use.
Our maximum liability is limited to the amount you paid for the product or service.
11. Your Obligations
By using our website, you agree to:
Provide accurate information during registration and checkout.
Avoid fraudulent activities, such as using stolen payment methods.
Use the website ethically and in compliance with applicable laws.
You are responsible for safeguarding your account credentials. We are not liable for unauthorized access due to negligence.
12. Fraud Prevention
To ensure safety, we may:
Verify customer details.
Cancel suspicious orders.
Collaborate with financial institutions and authorities to investigate fraudulent activities.
13. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of The Islamic Republic of Pakistan. Any disputes will be subject to the jurisdiction of courts in Lahore, Pakistan, including consumer courts.
14. Amendments to These Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Continued use of our website constitutes your acceptance of the revised terms.
15. Termination
We may suspend or terminate your access to our website if you violate these Terms and Conditions. Upon termination, your right to use the website ceases immediately.
16. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and Warranties & Returns Policy, constitute the complete agreement between you and TECH STORE, superseding all prior agreements or communications.
17. Contact Us
If you have questions or concerns about these Terms and Conditions, reach out to us:
